OneStep Support

Last updated: September 30, 2026

Stuck on something, found a bug, or have an idea? Email tylerautonsmith@gmail.com and we'll get back to you, usually within two business days. Telling us your device and what you tapped helps us fix it faster.

Common questions

How does OneStep build my plan?
You describe a goal, how long you have and how many hours a week you can give it. OneStep's AI (Anthropic's Claude) turns that into milestones, action steps and habits, which you can edit before saving and at any time after. OneStep asks your permission before sending anything to the AI. You can turn it off in Settings → AI planning.

What does Premium include?
Higher daily AI limits: 5 new goal plans a day instead of 1, 20 plan refines instead of 3, 15 day plans instead of 3, and 60 AI edits to your plan instead of 8. Everything else in OneStep is free.

How do I cancel or manage my subscription?
In OneStep, open Settings → Manage subscription, or on your iPhone go to Settings → [your name] → Subscriptions. Subscriptions are handled by Apple, and cancelling takes effect at the end of the current billing period.

I bought Premium but the app still shows Upgrade.
Open Settings → Upgrade to Premium → Restore purchase while signed in to the OneStep account you want Premium on. If that doesn't work, email us.

How do I delete my account?
Open Settings → Delete Account and confirm. This permanently deletes your account and everything in it. It does not cancel an App Store subscription; cancel that separately.

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